Contact us
Contact us - let's fix your website today
If your website isn’t working as intended it could be having a detrimental effect on your business. Contact us today so we can get your broken website fixed as soon as possible.
Call our support team: 01206 625 630
Send a support email: [email protected]
Submit your website issue
Reviews
Just some of the sites we have fixed
I've been in and around tech for nearly 20 years. I teach it, I fix it and I enjoy it. However, on a recent journey abroad, my WordPress site developed a serious problem that I was unable to fix. It was one of those times when you need to call in someone trustworthy and competent to get things back to normal – and as quickly as possible!After a lot of searching, step forward, Website Design Ltd. Within an hour of making contact, Matt, and then Matthew, were on my case. Not only did they provide a lightning-fast diagnostic of what the problem was, they pointed me in the direction of a really cost-effective solution that would also save me a lot of money going forward. The resolution and repair required some serious work 'under the bonnet' that needed expertise that I didn't have – and clearly Website Design Ltd did! It didn't cost the earth to get everything sorted, as their prices are very reasonable. I especially liked that they worked 'out of hours' for me to meet some personal deadlines at my end. Fantastic!Having taught 'communication skills' to a few (hundred) organisations 'in my previous life', these guys ticked all the boxes - polite, professional, regular, timely and in a language I could understand. As a result, I always knew 1. What they'd done; 2. how they were progressing, and 3. what was happening next.I'm getting to an age now where excellent customer service for me is more of an exception, than a rule! I might just have to rewrite the rules now and cannot recommend Website Design Ltd highly enough. Big thanks everyone!
For my tasks i had Matthew dealing with it throughout, and he was fantastic - extremely helpful, polite, and most especially he was honest: didn't try reel me in with crafty sales tricks and deals, but rather told me exactly what i needed help with for my website. He also solved the tasks requested in a very short amount of time which was helpful too. Definitely a 5 star company and employee. Thanks!
We needed a new and characterful website for our shop, Red Lion Books in Colchester town centre and Website Design gave us just what we wanted. Throughout the project they were helpful and friendly, making sure that every detail was taken care of. They produced a big result from our relatively small budget. Training was thorough and support as our new site went live was reliably prompt and professional.
WDL and team built a brilliant e-campaign and landing page template creatively and effortlessly. Even a beginner (like me) uploaded content easily and quickly. Andy Young and Abigail have been professional, immensely helpful and are a credit to WDL. Looking forward to working with them again!! Great job :-)
The team at WDL were fully engaged from the very first meeting to discuss our website requirements, offering their expertise and recommendations on the best approach to achieve our objectives. The team made sure they fully understood the market we were operating in and got to know the brand in order to produce the most effective website possible meeting both brand objectives and consumer needs.
